In every industry, knowing your busiest times is the foundation of good service. WELLPOINT People Counters count entries and exits at your door, and WELLPOINT.cloud shows visitors by hour and day, so you can see when the peaks really come and plan around them.
Why Tracking Peak Hours Matters
- Better staffing and shorter waits
When you know when customers arrive in large numbers, you can schedule more staff for those hours and fewer for slow periods. That keeps lines short and service quick, without paying for idle time in the afternoon lull. - Efficient resource allocation
Peak hour data helps you schedule cleaning, security and maintenance for the times they are needed most, and move disruptive work into quiet hours. - Better-timed marketing and promotions
Schedule events, promotions or tastings when the most people are there, or use them to lift a quiet afternoon. Comparing visitor numbers before and after shows what worked. - Entrances and service points
If your building has several entrances, a counter at each one shows which entrance carries the peak traffic. That helps you decide where to open an extra checkout or place a greeter. The counter sees the doorway only; it does not follow people inside. - Occupancy during peak times
WELLPOINT.cloud is real-time, with data updates every 5 minutes on PLUS and PRO (hourly on LITE), and shows current occupancy as entries minus exits, based on the latest synchronized counts. Your staff compare that figure with your own permitted maximum.
What You Can Expect in Practice
- staff schedules that match the real visitor curve
- fewer complaints about waiting at busy times
- promotions and events timed for the right days
A retail chain could, for instance, see that its weekend rush starts an hour earlier than the rota assumes, move one shift and check over the following weeks whether conversion at those hours improves.
The WELLPOINT People Counter (Pulse V3) is mounted beside the entrance at 1.2 to 1.4 m, counts with a camera-free ToF sensor and does not identify anyone. Devices and plans are ordered on visitorcount.com.
Want to see a week of peak hours in the dashboard? Request a demo account – the demo shows fictitious sample data.